Digital Account Manager

Are you looking to work with some amazing brands like Hendrick's Gin and The Balvenie? Do you want to work in a fun and innovative environment, with the autonomy to manage your own client accounts?

We are looking for an experienced Digital Account Manager to join our award winning UX and Digital agency in Basingstoke. The ideal candidate will play a very active part in managing existing business and bring energy and enthusiasm to the role.

You must have experience in delivering website build and design projects and running digital campaigns across various media. You should be able to demonstrate a passion for excellent client servicing and well-organised project management.

This is a crucial role within our business, as you will be the main point of contact for clients. We expect our Digital Account Manager to be heavily involved in liaising with existing clients, as well as the UX, creative and technical teams within the agency.

We are looking for a talented individual who thrives on building relationships and communicating directly with clients. You will be responsible for managing digital campaigns across an impressive portfolio of clients, therefore you will need to have a strong knowledge of website design and a passion for digital marketing. You will work within a team environment, be extremely process driven and report directly to the Account Director.

You should have extensive project management experience and work well as part of a team. We have a relaxed working atmosphere, but we are very focused and work hard to deliver technical excellence for all our clients.


Key responsibilities

● Driving revenue from existing accounts
● Ensuring that all clients receive a superior level of customer service from the agency
● Ability to add value to client relationships through an understanding of digital marketing activities & experience
● Responsible for exploring and developing new business opportunities


What we are looking for: 
● Minimum 2 years experience as a Digital Account Manager
● Experience in all things digital
● Ability to lead, plan and manage change
● Process driven, with a high attention to detail
● Exceptional organisational and time management skills
● Excellent interpersonal and communications skills
● Ability to think independently and work autonomously
● Passion and enthusiasm


What can you expect from us?

● A competitive salary
● Benefits include: Health Insurance, 24 days holiday (plus your birthday off!), bonus scheme, regular team BBQ’s and events and a flexible training budget. The position is based in our Basingstoke office, with private car parking just off of the M3, or a brisk 5-minute walk from the train station.


DotLabel are an award winning UX and digital agency. We design and develop exciting and innovative web experiences based on a user-centric approach, from User Experience to creative design and web development. We grow and maintain excellent relationships with clients so you can expect to pick up old projects alongside the new ones.

There are no pigeonholes, boxes or niches if you work here; you will be encouraged to have a voice and be expected to think on your feet. We are a team above everything else and every member is valued and respected!

To get us excited you will need to:
Update and polish your CV
Send your CV and examples of your work to and we will contact you swiftly
Applications via Recruitment Agencies will be deleted instantly.


Perks of working with us

We like to look after our team here at DotLabel and are keen to help you do a great job, whether that’s choosing your own modern equipment or supporting you with additional training. Our benefits include private health care, a cycle-to-work scheme, a regular fruit delivery and even let you enjoy a day off on your birthday. We have a strong team culture, and our regular socials and trips to Nando’s, all make for a fun, creative and dynamic workplace.

If this sounds like something you would like to be a part of, please email your CV to